FAQs

1. What is the tumbler made of?
Our tumbler is made from premium 304 stainless steel with a BPA-free lid and durable transparent straw — safe, rust-free, and built to last.


2. How long does it keep drinks hot or cold?
Thanks to double-wall vacuum insulation, it keeps drinks cold for up to 12 hours and hot for up to 6 hours.


3. Is it dishwasher safe?
We recommend hand washing the tumbler to preserve its insulation and finish. The lid and straw are top-rack dishwasher safe.


4. What is the capacity of the tumbler?
The tumbler holds up to 40 oz (approx. 1.2 liters) — perfect for all-day hydration whether you're at work, the gym, or on the go.


5. Does it fit in car cup holders?
Yes! The tapered design allows it to fit most standard car cup holders for easy on-the-go use.


6. Do you offer returns or refunds?
Yes. We offer easy returns within 7 days of delivery. Please refer to our Return Policy for full details.


7. When will my order arrive?
Orders are shipped within 1–2 business days and typically arrive within 5–8 business days via standard shipping. Express options are available at checkout.


8. Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking link via email or SMS to monitor delivery in real-time.